Privacy Policy

PRIVACY POLICY

At HAF TRADING, we are committed to protecting the privacy and confidentiality of personal and business data in accordance with the Saudi Personal Data Protection Law (PDPL) and applicable regulations in the Kingdom of Saudi Arabia.

This Privacy Policy explains how we collect, use, store, and protect information when you use our website or services.

Information We Collect

Personal Information (B2C)

Full name
Mobile number
Email address
Delivery / national address
Order, invoice, and transaction details
Device, browser, and IP information

Business Information (B2B

Company name
Commercial Registration (CR) number
VAT number
Business address
Authorized contact person details
Business email and phone number
Purchase and invoicing history

We do not collect or store Mada, credit card, or debit card details.
All payments are securely processed through licensed payment service providers.

Purpose of Data Collection

We collect and use data for:

Order processing and fulfillment
Managing B2C and B2B accounts
Invoicing and ZATCA tax compliance
Delivery and logistics
Customer support and communication
Fraud prevention and security
Legal and regulatory compliance
Service improvement

Legal Basis (PDPL)

Data is processed based on:

Customer consent
Contractual necessity
Legal obligations
Legitimate business interests

Data Sharing

Data may be shared only with:

Licensed delivery and logistics partners
Approved payment service providers (Mada, STC Pay, Apple Pay, Tabby, Tamara, etc.)
Government authorities when required by law

We do not sell or rent customer or business data.

Data Security & Storage

We apply appropriate technical and organizational measures to protect data.
Data may be stored inside or outside Saudi Arabia in compliance with Saudi regulations.